The Hospitality Awards recognize and celebrate our industry’s exceptional members, restaurants and hotels. Awards are presented to dedicated individuals who define hospitality with their generosity of spirit and devotion to their organization and guests.

The awards were introduced in 2017 as an opportunity to celebrate and recognize those who have made outstanding commitments to the industry. With the help of the Hospitality Awards Steering Committee, we strive to recognize the industry’s exceptional members, restaurants and hotels, and create an evening where the hospitality industry gathers to celebrate its successes.

Our 2019 winners from select categories have an opportunity to be recognized at the state and national levels by being automatically entered into the California Hotel & Lodging Association’s (CHLA) Stars of the Industry Awards, a statewide event that recognizes hospitality leaders.  These coveted awards will take place at the Claremont Club & Spa, a Fairmont Hotel in Berkeley, CA during the CHLA’s Annual Luncheon on November 22, 2019.  Winners will be announced at the event and then entered into the national Stars of Industry Awards hosted by the American Hotel & Lodging Association.  Hotels maybe required to join the appropriate association in order to be entered.

 Check back Summer 2021 for more details.
Click here for a recap of the 3rd Annual Awards Gala.


Rising Star Award

This award is given to an individual who has been in the industry for less than five years but demonstrates the potential to become a pivotal figure in the hospitality community and excellence in his/her professional work endeavors.  They excel in their role and are excited to learn more and grow within the industry.

Unsung Hero Award

This award is given to an individual who enables his/her hospitality to enhance guest experiences. An unsung hero strives to improve customer service out of professionalism and dedication to true hospitality. The award goes to an individual who has made a substantive yet unrecognized contribution to their business, customer or team, and/or who positively influenced the organization from behind the scenes with a positive attitude, a willingness to help in whatever capacity necessary, and a commitment to excellence. This person embodies the true meaning and spirit of hospitality.

Beyond the Call of Duty Award

This award is given to an individual who demonstrates a willingness to go “beyond the call of duty,” doing more than one is required or expected to do. At a minimum, the employee creates unforgettable experience(s) for a guest(s) or colleague(s). Please offer examples.

Lifetime Achievement Award

This award is given to an individual who has proven leadership, dedication and commitment to the hospitality industry for over ten years. The Lifetime Achievement Award recognizes an individual, rather than a single instance.

Community Spirit Award

This award is given to an individual or organization that contributes to the community. Contributions include volunteer efforts, donations, and giving back through various programs and organizations. It recognizes an employee or organization that embodies the spirit of service and community involvement, representing LBHA in the local communities we serve. Please state examples to reference the work.

Special Event Award

This award is given to an individual or organization representing a single event, ongoing or a series of events that demonstrates excellence in service, atmosphere, food, help to develop a climate to gain new or repeat business and/or to create goodwill among guests. Event must be held at a designated venue (i.e. hotel, ballroom, community center). Please offer specific examples that distinguish this event or program from others. The event(s) must have occurred between August 1, 2018 and July 31, 2019.

Safety Award

This award recognizes the individual or company that has a proven track record of maintaining a safe workplace and/or developed a program that places the value on a healthy workplace. The individual or company is dedicated to the safety and security of guests and colleagues and has demonstrated a strong commitment to safety procedures.

Outstanding Restaurant of the Year Award

This award goes to the individual owner, manager or restaurant that delivers consistent quality and excellence in food, atmosphere and service.

Outstanding Hotel of the Year Award

This award goes to the hotel that demonstrates excellence in guest service, facilities and operations. Some examples might include how they consistently exceed their goals in both revenue and customer service. Or how they overcame an obstacle and changed a procedure or process for the better of the hotel, it’s guests and/or employees.

Entrepreneur Award

This award goes to the individual who breaks the mold, recognizing a man and woman whose boldness or solutions drives them to do things differently and change our city in the most unexpected ways.

Housekeeper Award

This award goes to the individual housekeeper who has a proven track record of excellence, pride in their role, and a dedication to their hotel. The individual consistently exceeds guest experience expectations by providing exceptional service and cleanliness.

Rules and Regulations: Nominator(s) and nominee(s) should be directly related to the hospitality industry or registered media within Long Beach. Nominations are only being accepted through the website, linked to Survey Monkey, during the nomination period. All nominations are at the discretion of the five person judging committee and are final.